About Us

Nottingham on Call is part of Nottingham City Homes – who manage around 27,000 council and leasehold homes in the city of Nottingham. Our vision is to create homes and places where people want to live and our ambition is to be one of the best housing organisations in the country.

You can find out more about Nottingham City Homes by clicking here

The complete Nottingham on Call service is available to all private home owners as well as to private rented and council residents in the Greater Nottingham area.  We’re also able to provide our service to people living outside this area but, dependent on distance, this may not include the ‘mobile response’ element


Our promise

We promise to do all we can to support you or your loved ones to live independently at home with the help of our wide range of products and services – tailored to your individual needs.

This is underpinned by the values we are committed to practicing every day, that express how we feel about Nottingham on Call.

These are:

  • We care

Everybody who works for Nottingham on Call cares about you as an individual. Your welfare is our top priority and we’ll do everything we can to make sure you receive the right service to support you in your day-to-day lives, 24 hours a day, seven days a week.

  • We offer choice

One size doesn’t fit all. We’ll get to know your needs on an individual basis and offer advice on which options could support you best. With both a range of packages and bespoke options available, we will find a solution which takes the weight from your shoulders and leaves you focusing on the things which really matter.

  • We’re affordable

Our professional staff will only ever recommend services which are right for you, at the right price. We pride ourselves on the fact that our customer service is second to none, and believe we offer the best value for money service on the market.

  • We believe in quality

From your first contact with us, to installation of your equipment, to our ongoing customer care and support; quality is our prime concern, meaning that we always aim to provide you with the best possible service.

  • We’re accessible

We’re on-call 24 hours a day, seven days a week, 365 days a year. Our caring, knowledgeable and trained staff are based in Nottingham city centre, meaning that we have all the necessary local knowledge to respond as quickly and efficiently as possible.


We pride ourselves on being a truly excellent place to work. If you’re interested in becoming a part of the Nottingham on Call team, you can view the benefits and our currently open opportunities on our Careers Page.